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Posted on 03/19/2017

Tennis Pro

WTS International - Henderson, NV

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Job Description

The Tennis Professional will be responsible for organizing tennis programs for a facility; bringing in new members; giving lessons; operating a pro shop (if applicable); maintaining courts; scheduling lessons, tournaments, and court time.






• Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the WTS International operations template.


• Reports any incidents or accidents to the Facility Manager.


• Assists in developing monthly client reports.


• Submits all paperwork and financial reporting, if applicable, in accordance with WTS International policy.


• Assists in facility maintenance, routine preventative maintenance, and repair.


• Helps maintain a monthly inventory of supplies, equipment, and or products.


• Writes articles or press releases for the facility, when applicable.


• Participates in the Manager on Duty (MOD) schedule.


• Understands the use and benefits of services, products, programs, and activities by participating in regularly scheduled staff meetings and training workshops.


• Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques. Follows up on guest requests and comments.


• Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times. Helps uphold guest rule policy and collects all guest fees.


• Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.


• Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.


• Offers all instructional services including private and semi private lessons, small groups, clinics, team coaching, and tactics and strategy.


• Assists in the coordination of all social and competitive events including special tournaments.


• Implements programs for adults and juniors.


• Participates in overseeing all pro shop and retail functions, when applicable.


• Submits all lesson and /or sales forms to the Facility Director and/or corporate office on time.


• Attends staff and facility meetings.


• Promotes the facility and its amenities to potential members when applicable.


• Maintains an attractive, up-to-date bulletin board.


• Other duties as assigned.






• College degree or comparable work experience


• Previous Tennis Lead/Supervisor experience


• Must be an experienced, strong, successful player


• Teaching certifications from USTA or USPTA


• Experience in promoting and implementing a large and varied program of events, classes, and leagues


• Experience with budget development and financial management is also required


• Effective leadership skills and a strong work ethic


• Excellent customer service skills


• Efficient, well organized, and able to handle a variety of duties simultaneously


• Energetic, enthusiastic and motivational


• Professional manner, discretion, and appearance


• Excellent verbal and written skills


• Able to show initiative and make decisions


• Proficient in appropriate computer skills and office equipment


• Ability to stand for long periods


• Awareness of proper body mechanics to prevent injury


• This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk


• The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms


• Ability to lift 25 lbs.


• Normal work hours: Varied to include nights, weekends, and holidays






WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.






Region/City: Henderson


Type: Part-Time


# of Openings: 1

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